Latest Releases – Zendesk

Product: The E-Mart Titan-M (Industrial Logistics)

Release Note Title	Description	Key Feature
Expanded Payload and Range V2.0	A complete hardware and software refresh focusing on maximizing throughput in large-scale intralogistics.	1. Enhanced Mapping: New SLAM 3.0 technology provides real-time, dynamic re-routing with 99.9% obstacle avoidance accuracy in highly congested Indian warehouse environments.
Vertical Stacking & Retrieval	The Titan-M can now interface directly with vertical storage systems, autonomously performing pallet retrieval from the second and third tiers, significantly improving space utilization.	2. Vertical Integration Module: Adds a retractable lift and specialized gripper allowing retrieval and placement up to 4 meters, certified for safety under full load.
Predictive Maintenance Core	Integrated continuously monitors motor temperature, battery degradation, and wheel wear, alerting maintenance teams before a failure occurs.	3. Titan Module: Reduces unscheduled downtime by an average of 35% through -driven predictive failure alerts.

Product: E-Mart Flexi-Helper (General-Purpose Service/Light Industrial)

Release Note Title	Description	Key Feature
Dexterous Manipulation v1.0	The first commercial release of our human-scale, bipedal platform engineered for unstructured environments (e.g., retail, light assembly).	1. Compliant 5-Finger Hand: Features force-torque sensing in every joint of the hand, allowing for the precise handling of delicate or irregularly shaped objects (e.g., sorting cables, handling glassware).
Natural Language Tasking	Operators and customers can assign tasks using simple, conversational Hindi or English, without needing any code or pre-programmed scripts.	2. Generative Interface: Built on a physical world model, the robot can infer complex multi-step tasks from a single voice command (e.g., "Tidy this workbench").
All-Day Swappable Power Unit	Extended operational capacity designed to match a standard work shift.	3. Hot-Swappable Battery Pack: 12-hour continuous runtime with a quick-swap battery mechanism (under 60 seconds) for near-continuous 24/7 operation.

Product: E-Mart ARM-PRO 25-C (High-Payload Automation)

Release Note Title	Description	Key Feature
Increased Payload & Reach	Our highest-capacity Cobot to date, expanding collaborative automation into traditionally heavy-duty tasks like machine tending and welding.	1. 25 kg Payload Capacity: Supports the handling of heavier components than standard Cobots, maintaining repeatability at full extension.
Integrated Vision Calibration	Simplifies setup and reduces integration time by embedding a high-resolution 3D camera directly into the wrist joint.	2. System: Enables instant workspace scanning, automated part localization, and self-calibration, reducing deployment time by up to 50%.
Enhanced Safety Zone Control	Advanced force-sensing algorithms and deceleration protocols allow for safe human-robot collaboration even with a heavy payload.	3. Safety : Allows integration with external light curtains and area scanners, dynamically adjusting the robot's speed based on a human's proximity and speed within the defined safety zone.